Landlords often face a negative reputation, with tenants readily sharing stories of challenging experiences with past property owners. However, this unfavorable perception isn’t always warranted. The private rental sector tends to be met with a certain level of skepticism. Fortunately, dispelling this skepticism and showcasing professionalism, fairness, and respect as a landlord doesn’t require much effort. Here are some tips on how to establish yourself as a good landlord:

Approach it as a business:

Treat your property as a business. Be prepared for potential challenges and establish systems to address various scenarios. Maintain an organised and systematic approach to renting, including plans for when you’re away, ensuring your tenants are informed, and having a contact person in your absence.

Avoid Problematic Tenants:

While avoiding vacant periods is crucial, don’t hastily accept the first tenant. Conduct a thorough screening process to ensure responsible tenants. Being proactive in tenant selection prevents issues such as chasing overdue payments and cleaning up after irresponsible renters, which can lead to trust issues and unfair strictness in the future.

Safety Standards:

Fulfill your obligations by adhering to safety standards. Regularly check and maintain gas and electrical equipment, install and test fire and carbon monoxide alarms, and keep records of these activities. Ensure that your property meets all necessary safety criteria.

Customise Your Tenancy Agreement:

Instead of relying on a standard agreement, seek legal advice to create a personalised tenancy agreement. Clarify responsibilities for property upkeep and maintenance to avoid future misunderstandings. Protect your tenant’s deposit with a secure scheme.

Be Approachable:

Demonstrate approachability by personally welcoming tenants and addressing their concerns. Provide contact information, show them how systems in the property work, and maintain open communication to foster a positive landlord-tenant relationship.

Promptly Address Issues:

When tenants report issues, never ignore or delay addressing them. Communicate promptly, even if immediate resolution is not possible. Build relationships with reliable tradespeople to ensure effective and quality solutions.

Maintain a Respectful Distance:

While you may want to ensure property maintenance, avoid unnecessary intrusion. Give tenants space to feel at home. Schedule inspections following proper procedures and at reasonable intervals.

Add Personal Touches:

Counter the negative landlord stereotype by incorporating small, thoughtful gestures. Consider writing a welcome letter, offering a tour of the area, or providing essential items. Dress professionally and stay calm during conflicts.

Inventory:

Maintaining an inventory is crucial. It protects your property and ensures accountability. Without it, you risk facing disputes without a clear record.